This policy describes what personal data SachetPackagingMachine.com receives, why we use it, who we share it with and what choices you have. It is written in plain English and reflects how the website actually works. If anything is unclear, ask us through the contact page.
Who operates this website
LINEVO operates SachetPackagingMachine.com. We help buyers specify, test and obtain quotations for sachet packaging machines. Registration details for the operating entity are available on request through the contact page.
In this policy, "we", "us" and "our" mean LINEVO in that role.
Information you send to us
This website has no forms that collect personal data. We receive personal data only when you contact us yourself, on WhatsApp or by email, for example to message us on WhatsApp for a quotation or to ask about a product and film trial. The WhatsApp button opens WhatsApp with a prefilled message that includes the page you were viewing. You can edit that message before sending, and nothing is sent until you send it. What we receive can include:
- Your name and your company name
- Your phone number and WhatsApp profile details, such as your profile name
- Your email address, if you write by email
- Information about your product and packaging requirements, such as the type of product, sachet format, film and target output
- Your messages, and any photos, videos and files you attach
Do not send us information you do not want to share, and do not send sensitive personal data. We do not need it to answer a packaging enquiry.
How we use it
We use the information you send us to respond to your enquiry, review your requirements and prepare recommendations, prepare quotations and follow up on them, arrange a trial if you ask for one, and keep business records of our communication with you.
We do not use your enquiry to make automated decisions about you.
Technical data
Like most websites, our servers record basic technical information when you visit: the address of your device, the pages requested, the browser type and the time of the request. We use this data to keep the site running, to find and fix faults, and to protect the site against abuse, including spam and attacks. We do not describe the specific tools or the retention period here, because they may change as the site is operated and maintained. You can ask us for details.
Cookies
We use essential cookies only, and only where the website needs them to work, for example to remember a setting such as your language choice. Essential cookies do not track you across other sites.
If we enable analytics on this site in the future, we will describe it in a cookie notice, including what it measures and how you can accept or refuse it. Until then, this policy does not cover analytics.
You can block or delete cookies in your browser settings. If you do, some parts of the website may not work as intended.
Contacting us by WhatsApp or email
You can reach us by email or by WhatsApp. WhatsApp is a service of Meta, so WhatsApp's own terms and privacy policy apply to messages sent through it, and your email provider's terms apply to email. We cannot control how those providers handle data, so think about what you put in a message if it is confidential. We handle information you give us this way in line with this policy.
Who we share data with
We do not sell personal data.
We share personal data only in these cases:
- With service providers we need to run the website and to handle email and similar services. They may process data on our behalf for that purpose.
- With partners needed to fulfil a quotation. If preparing a quotation or arranging a trial needs input from another party, we share the information needed for that purpose, and only after you ask us to or agree to it.
- Where the law requires it, for example in response to a valid legal request.
International transfers
LINEVO works with buyers in many countries, and our service providers may be in different countries from you. Your information may therefore be processed outside the country where you live. When we transfer personal data internationally, we take reasonable steps to protect it and to handle it in line with applicable data-protection law.
Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No website or method of transmission is completely secure, so we cannot promise absolute security. You can also protect your data by keeping your own devices and email accounts secure.
Your rights
Depending on where you live, you may have rights over your personal data. In general, you can:
- Ask for access to the personal data we hold about you
- Ask us to correct data that is wrong or incomplete
- Ask us to delete your data
- Object to certain uses of your data, or ask us to limit them
To use any of these rights, contact us through the contact page. We may need to confirm your identity before we act. We handle requests in line with applicable data-protection law. In some cases we may have to keep certain data, for example where we have a legitimate business or legal reason to do so. If you are unhappy with how we handled a request, you may also be able to complain to a data-protection authority where you live.
Children
This website is intended for business buyers. It is not directed at children, and we do not knowingly collect personal data from them. If you believe a child has sent us personal data, contact us and we will deal with it.
Links to other websites
Our pages may link to other websites. We do not control those sites, and this policy does not apply to them. Read their own policies before you share personal data with them.
Changes to this policy
We may change this policy from time to time, for example when the website or the way we handle data changes. The version shown on this page is the current one. If a change is significant, we will make a reasonable effort to make that clear on the site.
How to contact us
For any question about this policy or your personal data, use the contact page. To learn more about who we are and what we do, see the about page. Use of this website is also covered by our website terms.